Support — Kanbee

Last updated: 2026-07-05

Need help with Kanbee? Here's how to reach us and what to expect.

Submit a support request:
support@kanbee.eu

What to include

Your Jira site URL (e.g. yoursite.atlassian.net)
The project key you're seeing the issue on, if relevant
A short description of what you expected vs. what happened
A screenshot, if it helps explain the issue

Hours & response time

Support hours: Monday–Friday, 09:00–17:00 CET
Target response time: within 24 hours during support hours

Other resources

Documentation — setup, FAQ, and how Kanbee calculates WIP
Privacy Policy
Customer Terms — includes our Service Level Agreement
Security Policy — for security-related reports, see security@kanbee.eu